Partner Success Story · ShippyPro × Samsung SDS

Samsung SDS brings orchestration to every shipment with ShippyPro.

Samsung SDS, a global logistics provider, orchestrates end-to-end supply chains on its Cello platform and Control Tower. ShippyPro has brought that orchestration to every shipment: one interface for multiple carriers, the right service for every destination and a carrier mix that adapts when disruptions hit.

Samsung SDS
 
Industry
IT services & supply chain
Partnership
Since 2025
Presence
36 countries, 300+ sites
Platform
Cello & Control Tower
$5.4bn
Samsung SDS Logistics revenue
≈25K
Customers served worldwide
36
Countries, with 52 branches and over 300 operating sites
Top 20
Logistics providers in the world
The story

End-to-end orchestration, all the way to the last mile

Samsung SDS is the IT services and supply chain company of the Samsung Group, founded in 1985 as Samsung Data Systems. Its Logistics division, one of the world's top 20 logistics providers, handles more than 216,000 tonnes of air freight, nearly 803,000 TEU by sea, over 535,000 road loads and more than 3.1 million m² of warehouse space every year.

All of this runs on Cello: a proprietary platform developed in-house since 2010 that brings together forwarding, transportation, warehousing and analytics.

Behind it stands Samsung, founded in 1938 and today one of the largest technology ecosystems in the world: electronics, engineering, construction, finance, biopharmaceuticals and technology services, driven by continuous investment in digital technologies, AI, connectivity and sustainability.

To help retailers and brands run ever more agile operations, however, end-to-end orchestration had to extend all the way to shipment execution: connecting many carriers without managing dozens of individual integrations, choosing the right service for each destination and reacting quickly to disruptions such as strikes.

That's where ShippyPro comes in: with the partnership launched in 2025, it became the multi-carrier connectivity layer of the Samsung SDS ecosystem.

Samsung SDS sign on the building facade
 
"
Samsung SDS orchestrates the entire end-to-end logistics ecosystem, ShippyPro optimises the shipping experience. Together, we enable retailers and brands to build more agile, scalable and customer-centric logistics operations.
AM
Antonio Mattei
Chief Business Officer, Samsung SDS
 
What changed with ShippyPro

Cello orchestrates the chain, ShippyPro executes every shipment

Cello and the Control Tower orchestrate the entire chain, while ShippyPro brings that same intelligence to the execution of every shipment.

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Unified multi-carrier connectivity

A single interface to connect to multiple carriers, without the complexity of building and maintaining each integration separately.

 
Flexible delivery service matrix

A broad portfolio of B2B and B2C services to choose carrier and service based on customer needs, geography, cost and service levels.

 
Resilience to disruptions

When disruptions such as strikes occur, the carrier mix adapts quickly without stopping operations.

 
Standardised data and real-time visibility

A consistent flow of information across the entire logistics network, with end-to-end shipment visibility and actionable insights.

 
Operational efficiency

Fewer manual tasks, less integration effort and fewer inefficiencies across the entire transport lifecycle.

 
Complementary expertise

Global logistics expertise, end-to-end orchestration and enterprise scale from Samsung SDS; multi-carrier connectivity, automation and delivery visibility from ShippyPro.

The optimisations

In the Samsung SDS model, Agent-AI automated workflows cover inbound, outbound, transport execution, data quality and documentation: OMS orders with no copy-pasting from Excel, automatic quote requests to LSPs, ETA updates and customs documents sent within 24 hours. After the 2025 launch, 2026 is the year of consolidation, with new joint projects in development.

+12%
Productivity in year 1 with the Control Tower
+8%
Additional productivity in year 2
24h
To send customs documents automatically
“The future of logistics will be defined by intelligent orchestration: supply chains able to anticipate, decide and adapt.”
Antonio Mattei
Chief Business Officer, Samsung SDS
Ready to bring orchestration to every shipment?
Connect multiple carriers through a single interface, choose the right service for every destination and keep operations running when disruptions hit.
 
Tech stack

The ShippyPro products behind this partnership

Integrated with the Cello platform (FIS, OMS, TMS, WMS, CYM) for Contract Logistics, Cello Square for freight forwarding and the Samsung SDS Control Tower.

 
Shipping Platform

Multi-carrier connectivity and B2B and B2C shipping automation through a single interface, with a broad service matrix to choose carrier and service for every destination.

Discover Shipping Platform →
 
Track & Trace

Delivery tracking and end-to-end visibility, with standardised data flowing across the entire logistics network and actionable insights for every shipment.

Discover Track & Trace →
 
Integrations

ShippyPro plugs into Cello, Cello Square and the Samsung SDS Control Tower, so orchestration and shipment execution share the same data and the same intelligence.

Discover Integrations →